New toll-free number to report elder abuse

Interior Health is the first health authority in the province to introduce a region-wide number to report abuse.

A new toll-free number for the entire Interior Health region will make it easier to report elder abuse.

A new, confidential toll-free number is now available throughout the Interior Health (IH) region, that will allow people to quickly and easily report the mistreatment of older adults.

Anyone within the IH area who has concerns regarding elder abuse can call 1-844-870-4754, to be connected with an IH staff member who is trained to respond to such situations. As a designated agency under the Adult Guardianship Act, health authorities must investigate in person any case of suspected elder abuse reported to them.

Interior Health has always had phone numbers for the reporting of elder abuse in each community, but the toll-free number will make it easier for people reporting  abuse to connect with IH says Brett Butchart, the IH’s knowledge coordinator for vulnerable and incapable adults.

“It’s a number for all the Interior Health region,” he says. “People don’t have to find a local number; there’s one number for everything.”

He says the number is there for anyone with concerns about an elderly person being vulnerable, whether through any form of abuse, neglect or self-neglect, or health issues. It is not just for family members; someone concerned about an elderly friend or neighbour can call the number to report the situation. The names of those who call in are kept confidential.

Isobel Mackenzie, the BC Seniors Advocate, applauds the measure. “Our office has been working with health authorities about elder abuse, and making it easier to get help.” She says that Interior Health is the first health authority in the province to establish a single toll-free number to call to report elder abuse.

Elder abuse takes many forms, including physical, financial, emotional, verbal, or sexual abuse, as well as neglect or self-neglect. It can affect anyone, and can occur anywhere.

“Nobody should have to suffer silently,” says IH board chair Erwin Malzer. “We all need to stand up and speak out on behalf of those who may be unable to advocate for themselves.”

While almost 16 per cent of B.C.’s population is over the age of 65, that number is higher within the IH region (22 per cent), and is climbing. With an ageing society, it is increasingly important to educate people to recognize signs of elder abuse and provide the tools to stop it.

Butchart says that calls to the toll-free number are triaged based on the urgency of the situation—“It depends a lot on what the abuse is”—but adds that all calls are investigated.

“People have a right to live in any manner they wish, but we’re there to support them in any way we can to help them live independently for as long as possible. We want to make sure we give people the help they need.”

Just Posted

Musical business owner creates Christmas music CD

Artist has produced album of seasonal favourites

Area taxpayers asked to fund museum staff

Nakusp museum seeks full-time part-time adminstrator

Nakusp agencies to address local housing crisis

Affordable, supported housing projects may break ground in 2018

Baby boom boosts Burton school talk

District would consider reopening if funding available, parents commit

CUPE, Nakusp agree to new contract

There’s labour peace in the village for two more years

VIDEO: When Maia meets Clara

New to dance, Nakusp teen takes on big role in Ballet Victoria’s Nutcracker

Owl found dead after eating rat poison leaves B.C. woman concerned

After finding the owl on her Surrey property, Christine Trozzo says the poison is a concern for kids

Change to CPP death benefit panned as insufficient to cover funeral costs

Funeral Services Association of Canada lobbied governments to raise the value to $3,580

#MeToo at work: Employers play a role in fixing culture of sexual harassment

B.C. workplaces are getting ahead of being the next MeToo debacle, calling on experts to train staff

B.C. woman brain injured in crash as a baby gets $1.1 million in damages

Trial heard the woman was 16 months old, being carried by her mother when they were both hit

Court denies WestJet’s bid to toss out discrimination lawsuit of former worker

Mandalena Lewis is suing WestJet over allegations of gender-based discrimination

VIDEO: 3 months later, rescued sea lion released back into ocean

The young animal was found in Campbell River three months ago

Sagmoen neighbours recall alleged hammer attack

Woman was screaming outside Maple Ridge townhouse in 2013

Accused B.C. drug smuggler to be extradited

Supreme Court of Canada upholds extradition order for accused Shuswap drug smuggler, Colin Martin

Most Read