Tragically Hip performs in 2009. (Scott Alexander/Wikimedia Commons)

Cap reseller ticket prices, control bots, B.C. told

Survey finds frustration with live event tickets being scooped up

Tickets for live events start showing up on the secondary market as soon as an event is sold out, and sometimes before they are offered to the general public.

That’s one of the frustrations B.C. ticket buyers have with the current system, according to a survey conducted by the B.C. government this spring. Popular concerts such as the Tragically Hip farewell tour last year have led to calls for a solution, and survey respondents say they’d like to see a cap on price increases by resellers.

Respondents suggested banning automated programs or “bots” from scooping up tickets as soon as they are available for online sale, and preventing resale of tickets before they are offered to the public from the primary ticket source.

The B.C. government hosted an online questionnaire for three weeks in March 2018, with 6,507 responses submitted.

The province is looking for legislative options to make the ticket selling system fairer for consumers, although the ministry acknowledges the demand for some events will always outstrip supply and reselling is a part of the market.

Tickets selling out quickly was the experience of 96 per cent of the survey respondents, most of whom buy event tickets online more than once a year. Nearly 60 per cent reported that they had seen tickets offered by a secondary seller before the primary seller was making them available.

More than half of respondents said they had bought tickets from a secondary seller, despite concerns about the price and availability of refunds.

There were few reports of actual fraud, with 89 per cent reporting that the tickets they bought from a secondary seller actually got them into the event.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Rural dividend grants awarded in Kootenay West

Kootenay West MLA Katrine Conroy made the grant announcements in Trail on Thursday

West Kootenay gleaner’s group gets big funding boost

CBT grant allows project to save more local produce from compost bin

Fruitvale man identified in fatal zipline accident in Thailand

Spencer Donaldson, 25, was from Fruitvale, B.C., the city’s mayor has confirmed

RDCK passes climate change ‘call to arms’

Director says the statement will help guide policy

Facing high regulatory barriers, Kootenay cannabis producers gather for support

Symposium on barriers facing legalization attended by hundreds

‘No answers:’ Canadians react to Sri Lanka bombings that killed hundreds

The co-ordinated bomb attacks killed at least 207 people and injured 450 more on Easter Sunday

RCMP confirm witnesses say body found at Kelowna’s Gyro Beach

Police tape is blocking part of the beach and several RCMP officers are on scene.

B.C. fire department rescues kittens

Enderby homeowner not aware kittens in wood pile near garbage pile fire that got out of hand

QUIZ: How much do you know about Easter?

Take this short quiz and put your knowledge to the test

B.C. VIEWS: NDP’s lawyer show is turning into a horror movie

Court actions pile up over pipelines, car insurance, care aides

Global Affairs warns Canadians in Sri Lanka there could be more attacks

A series of bomb blasts killed at least 207 people and injured hundreds more

Waste not: Kootenay brewery leftovers feed the local food chain

Spent grains from the Trail Beer Refinery are donated to local farmers and growers, none go to waste

Deck collapses in Langley during celebration, 35 people injured

Emergency responders rushed to the Langley home

Most Read